3 Tips for Giving Quality Social Media Customer Service

Social media customer support

Offering customer service over social media is often a great way to support your customers. However, you should make sure to take the time to do it right – otherwise it can do more damage than having no support at all.

Your customer service productivity will increase as you reach more customers at once on social media for common problems, so make sure to put more care into the customers you do respond to. Even if that means spending more time on them.

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